JCPenney is well known departmental chain store, it covers 689 locations in 49 states of United States, as well as in Puerto Rico. Founded in 1902, by James Cash Penney, its headquarters in Plano, Texas, United States.
JCPenney Company specifically designed a website for their employees named JCPenney Kiosk. Jtime is an employee management system. With the help of this Associate Kiosk, the life of employees has become easy.
It helps them with their:
JCPenney employee kiosk have been used for employee convenience and business efficiency. It is easy to use. You need a basic guide to accomplish this. Follow this guide and you will be able to easily check your schedule and can use many features for your job at JCPenney.
Current and former employees of JCPenney can visit the portal to print a paycheck or W-2 tax form.
If you have any query call on this customer service number
Customer Service Number: 1-888-890-8900
Few common questions asked by users:
Q.1 Where is my check?
Go to JCPenney official portal and log into your Associate Kiosk to view your paycheck stub.
Make sure paycheck option says ‘Advice’ or ‘Check’. Because it will determine whether it is a paper check or a direct bank deposit.
Q.2 What to do if I just received my paycheck, but the deductions are wrong?
If you have received a salary, but the deduction is incorrect, you must call the JCPenney Benefits Center at 1-888-890-8900 and ask for health and insurance.
Q.3 What to do if I am unable to use the Associate Kiosk and I am not on a leave of absence?
JCPenney Home Office associates should call 972-431-6900. While at all other locations, call JCPenney Shared Services at 1-800-879-1111
Q.4 What to do if my balance of MTO/PTO is wrong and my working hours are wrong, or I question how they got that value?
In such a case, you are required to view the information on the MTO/PTO programs that you can download from the Benefits Library in the JCPenney Benefits website.
If anything else or any corrections are needed, please speak to the store leadership.
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